[eng] The objective of this work, carried out in collaboration with
the INeDITHOS team, is to describe the process followed to
develop a prototype of instant messaging to cover the needs
for communication of the social environment (teachers, family
and healthcare) of those affected by rare diseases, which in
Spain exceed 3 million people.
The development of this application has focused on respecting the privacy of the members, offering a technological solution whose main objective is to facilitate the immediate intervention of professionals, but without depriving them of their
right to privacy. Therefore, we show the minimum visualization of personal data and the restriction of visibility among
users through chatrooms