[eng] This proposal is the continuation of the qualitative research in which the
problems that arose in preschool education regarding education in the period
of confinement due to the COVID-19 crisis were addressed. In this study it
was possible to analyze the interactions that teachers established with
students and parents at a distance from the use of the virtual classroom. This
study was of a qualitative nature, based on phenomenology and interviews
conducted with 33 educational assistants who were students and have already
graduated from the Degree in Preschool Education. The problem of
disconnection (which, since 2004, García-Canclini identified as a new form of
social inequality), the disruption of daily rituals, which are essential to give
meaning to human existence (Han, 2020) and the Cognitive biases that arose
from the triggering of emotions triggered by the pandemic (such as fear and
anxiety) had a direct impact on the behavior and learning processes of basic
education students (Matute, 2020), significantly changing the interaction that
can be established between individuals.